Terms and Conditions

Terms and Conditions

By visiting madesimplebusinesslearning.com you are consenting to our terms and conditions.


The terms “we”, “us”, “our”, “I”, refers to madesimplebusinesslearning.com. The term “site” refers to madesimplebusinesslearning.com and all Sites connected with Nancy Carter Sales Training. The term “user”, ‘you”, refers to site visitors, customers and any other users of the site.

Made Simple Business Learning provides a website where users can read articles on sales and business learning practices, and purchase sales coaching services and products.

The use of madesimplebusinesslearning.com includes all materials presented herein and all online services and  following terms and conditions. These terms and conditions apply to all site visitors, customers, and all other users of the site. By using the site or service and/or ordering a product from the site, you agree to these terms and conditions, without modification, and acknowledge reading them.

 Use of the Site and Service

To access or use the site, you must be 18 years or older and have the requisite power and authority to enter into these terms and conditions. Children under the age of 18 are prohibited from using the site.

Information provided on the site and in the services related to sales and business learning practices and other information are subject to change. MSBL makes no representation or warranty that the information provided, regardless of its source (the “content”), is accurate, complete, reliable, current or error free. MSBL disclaims all liability for in accuracy, are or incompleteness in the content.

Account Creation 

You may be required to provide information about yourself including your name, email address, username and password and other personal information. You agree that any registration information you give to MSBL will always be accurate, correct and up-to-date. You must not impersonate someone else to provide account information or an email address other than your own to access the site.

Lawful Purposes

You may use the site and service for lawful purposes only. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the service, violate any laws in your jurisdiction.

You agree to be financially responsible for any purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the sites for legitimate, non-commercial purposes only.

You shall not post or transmit through the Site any material which violates or infringes upon the rights of others, including, but not limited to: abusive, defamatory, libelous, invasive of others privacy, profane or otherwise objectionable, containing injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.

Refusal of Service

MSBL reserves the right to refuse service to any order, person or entity without obligation to assign reason for doing so. MSBL reserves the right to limit the number of clients or participants in any given service, class, or workshop. MSBL may any time change or discontinue any aspect or feature of the site or service.

Order Confirmation

We will email you to confirm the placement of your order and with details concerning product or service delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

If you have submitted a deposit or payment in full for a service, and MSBL has the exclusive right to deny access, and a full refund will be provided.

 Cancellations, Refunds, and Returns

For coaching services, courses and classes, cancellations made 30 days prior to the start of the coaching sessions are eligible for a refund in full; less than 30 days and you’re forfeiting any deposits you might have made. If you cancel  for any reason after coaching/courses/classes have begun, no refund will be given, unless stated differently in the actual program you are purchasing because once you download a digital product, you really can’t return it. 

If you decide to cancel a program with a 14- or 30- refund policy, you must provide proof that you have attempted to complete all work in the program before a refund will be given.

If you’re not sure if something would be a good fit for you, email me at nancy.madesimplebusinesslearning.com and ask questions before you purchase, please.

If I need to cancel, before any coaching, courses, classes are rendered, for any reason, I will refund you in full.

If you are dissatisfied with my coaching/courses/classes, you must provide proof that you have done all the work in the course before a refund will be considered, unless otherwise stated in a particular coaching/course/class.

Product Description

We endeavor to describe and display the services accurately as possible. While we try to be as clear as possible and explain the service, please do not accept that the Site is 100% accurate concerning pricing and descriptions. We reserve the right to refuse or cancel any order with incorrect price listing.

Material You Submit to the Site

You shall not upload, post or otherwise make available on the Site any artwork, photos or other materials (collectively “materials”) protected by copyright, trademark or other proprietary right without the express written permission of the owner of the copyright, trademark or other proprietary right. The burden of determining that any materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any harm resulting from such a submission and shall indemnify MSBL and Nancy Carter Sales Training from any claim against MSBL or Nancy Carter Sales Training resulting from your posting of materials to the site. For all materials submitted by you to the site, you automatically represent or warrant that you have the authority to use and distribute the materials, and that the use of the materials is in accordance to laws, regulations or rights of all parties.

MSBL reserves the right to remove from the site any material submitted by you that it deems inappropriate for the site or that appears to violate these terms and conditions.

Intellectual Property Rights to Your Material

MSBL does not claim ownership of material you submit to MSBL. However, the act of posting material to the site conveys an irrevocable, worldwide license to MSBL to use and distribute the posted material in connection with MSBL website and any related MSBL publications. You retain copyright ownership and any other rights you may rightfully hold in any content that you submit through the service. By submitting material to MSBL, you agree to hold MSBL harmless from and against all claims, liabilities and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you.

Our Intellectual Property 

The content of the  site and service are protected by United States trademark, trade dress and copyright law. You may not modify, publish, transmit, participate in the transfer or sale of, creative derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the content of the site or the service, in whole or in part without our prior written consent,. You may not remove any trademark, copyright, or other notice from the content of the Site or the service. We reserve the right to immediately remove you from the service, without refund, to pursue all available legal remedies against you if you are caught violating this intellectual property policy. 

Affiliate Disclaimer

The purpose of this website is to be educational. There are a lot of ideas here, and there are also a lot of suggestions for tools, websites, and on sales and business learning practices. Some of the links to these tools and websites are regular links, and some of these links are links that, if you click them in purchase, I might get a small commission from. These are only products or Services I actually use and wholeheartedly recommend – you won’t find any affiliate links for items that do not match my brand.


We may at any time amend these terms and conditions. Such amendments are effective Terms and Conditions on this site. Any use of the site or service by you after being notified me and you accept these amendments. We reserve the right to update any portion of our site and service, including these terms and conditions at any time. We will post the most recent versions to the site and list the effective dates on the pages of our terms and conditions.

Limitation of Liability

You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or other damages arising out of your use of this site or service. Additionally, MSBL is not responsible for any error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, Goodwill or data; and (iii) third-party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract,  tort, or any other theory of legal liability.

The foregoing applies even if MSBL has been advised that the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. And no event shall MSBL’s cumulative liability to you exceed the total purchase price of the service/course/class you have purchased from MSBL, and if no purchase has been made by you, MSBL cumulative liability to you shall not exceed $100.

Third Party Resources 

Third party website and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content or policies of third-party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with MSBL. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.


You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, cost, charges, assessments and expenses, as well as third-party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the site or service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party disputes without our consent.

Effect of Heading

The subject headings of these paragraphs and subparagraphs of this agreement are included for convenience only and she’ll not affect the construction or interpretation of any of its provisions.


No waiver of any of the provisions of this agreement by MSBL shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by MSBL.


All notices, request, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:

Governing Law; Venue; Mediation 

Shall be in accordance with, and governed by, the laws of the State of Florida as applies to contracts that are executed and performed entirely in Florida. The exclusive venue for any arbitration work work proceeding based on or arising out of this agreement shall be within the State of Florida. The parties agree to attempt to resolve any dispute, claim or controversy arising out of or relating to this Agreement by mediation, which shall be conducted under the then-current mediation procedures of the CPR Institute for Conflict Prevention and Resolution or any other procedure upon which the parties may agree. The parties further agree that their respective good-faith participation in mediation is a conditional precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration or other dispute resolution procedures.

Recovery of Litigation Expenses

If any legal action or arbitration or other proceeding is brought forth for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation of the Agreement, this successful or prevailing party or parties shall be entitled to recover a reasonable attorneys’ fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.


If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and then she’ll no way be affected, impaired, or invalidated.


The terms and conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sub-licensable or otherwise transferable by you. Any transfer, assignment, delegation where sub-license by you is invalid.

updated September 25, 2020